This Privacy Policy describes what information Pixly collects when you use the mobile application, how that information is used, stored, and shared, and what rights you may have regarding it. By using the service, you agree to the practices described below.
1. Interpretation and Definitions
1.1 Interpretation
Capitalized words have the meanings given in this section, whether they appear in singular or plural.
1.2 Definitions
- Application / Service means the Pixly mobile application and related services.
- Company means [INSERT LEGAL ENTITY].
- Device means any phone, tablet, or other device capable of accessing the service.
- Personal Data means information relating to an identified or identifiable person.
- Usage Data means technical and operational information collected automatically during app usage.
- Face-Related Data means uploaded source photos, temporary derived processing data, and generated portraits used to provide the requested AI result.
- You means the person using the service.
2. Collecting and Using Your Personal Data
2.1 Types of Data Collected
2.1.1 Personal Data
While using the service, we may ask you to provide information reasonably required to operate the app, respond to support requests, or process purchases.
2.1.2 Usage Data
Usage Data may include device identifiers, app version, request timestamps, crash information, entitlement state, and other service diagnostics.
2.1.3 Face-Related Data We Collect
When you request an AI portrait, we may process the following categories of data:
- Original Uploaded Photos — the image you select or capture for generation.
- Temporary Processing Features — technical representations created only to perform the requested transformation.
- Generated Portraits — stylized outputs returned to you after processing.
- Gallery Metadata — timestamps, style selection, and local/app references for saved results.
We do not use face-related data for identity verification, advertising profiles, or authentication.
2.1.4 Purchase and Support Data
We may process subscription state, restore events, product identifiers, support emails, and deletion requests to fulfill purchases and respond to user requests.
2.2 Use of Your Personal Data
The Company uses Personal Data to:
- provide, operate, and maintain the service;
- process style-pack selection, uploads, AI generation, and result delivery;
- save results in the app gallery and support share or export actions;
- manage subscriptions, restore purchases, and enforce usage limits;
- respond to support, privacy, legal, or security requests;
- monitor reliability, investigate abuse, and improve service stability.
3. AI Processing & Third-Party Providers
3.1 How AI Generation Works
Pixly uses generative AI and backend processing to create stylized portraits. When you request a generation, uploaded images and generation parameters may be processed by infrastructure and AI providers acting on our behalf.
3.2 Provider Categories
| Category | Purpose | Typical data involved |
|---|---|---|
| App infrastructure | Authentication, API handling, storage, delivery | Device identifiers, uploaded photos, generated results, request logs |
| AI processing providers | Portrait generation and image transformation | Uploaded photo, style selection, processing parameters, temporary derived features |
| Purchase processors | Subscription verification and restore flows | Product identifiers, transaction metadata, entitlement state |
3.3 Your Consent for AI Processing
By uploading a photo and submitting a generation request, you instruct us to process the image and related data as needed to provide the requested output.
4. Sharing and Disclosure of Personal Data
We may disclose information only as reasonably necessary to:
- deliver the service through hosting, analytics, customer support, or AI processing vendors;
- process subscriptions and purchase restoration through Apple and RevenueCat-related flows;
- comply with applicable law, court orders, or valid governmental requests;
- investigate fraud, abuse, security incidents, or violations of our Terms of Use;
- support a merger, financing, acquisition, or transfer of business assets.
We do not sell your personal information. If you manually export or share a generated portrait, that downstream disclosure is controlled by you.
5. Retention and Deletion of Personal Data
We retain information for as long as reasonably necessary to operate the service, comply with law, investigate abuse, and honor user requests.
- Generated portraits and gallery records may remain available until you delete them locally or request erasure where applicable.
- Uploaded source photos and temporary processing artifacts should be retained no longer than required to perform the requested workflow.
- Purchase, fraud, and legal records may be retained longer when needed for accounting, dispute handling, compliance, or security investigations.
Insert the final retention schedule, hosting region, and deletion SLA after legal review if you need a more precise statement.
6. Security
We use reasonable technical and organizational measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. No mobile app, network, or storage environment is perfectly secure.
7. Your Rights and Choices
Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, objection, or appeal.
To exercise privacy-related rights, contact us at [INSERT PRIVACY REQUEST EMAIL]. We may ask for information needed to verify the request.
8. Children
Pixly is not intended for children below the minimum age permitted by applicable law to consent independently to digital services in their jurisdiction.
9. Changes to This Privacy Policy
We may update this Policy from time to time. When we do, we will post the revised version here and change the "Last updated" date.
10. Contact Us
[INSERT LEGAL ENTITY]
[INSERT REGISTERED ADDRESS]
[INSERT SUPPORT EMAIL]